Privacy Policy
Effective 5 October 2026
About Qai
Qai helps you manage your business workspace. Contact Qai at info@witqai.com for support, privacy questions, or deletion assistance.
Information used by Qai
Qai uses your sign-in identity, business profile, membership and settings to provide your workspace. You and your team may enter client contact details, Services, Bookings, schedules, charges, Payments, Expenses, requests, communication history and uploaded files. Enter only information you are entitled to use.
Public pages and external tools
Information you choose to publish on Qai Space is visible to visitors. Visitors can submit booking requests and requested attachments. Google sign-in and optional Calendar or report-export integrations use Google services. WhatsApp and email actions prepare a handoff to your own application; Qai does not prove delivery or reading.
Where data is held
Authenticated workspace records and files use cloud storage. Invoice documents and numbering remain browser-local; appearance, payment-display and sharing defaults are business-scoped in the cloud. Browser preferences, downloads and copies created in external tools are separate. Infrastructure and security logs are used to operate and protect the service.
Google integrations
Qai offers Google sign-in and optional integrations with Google services. New Calendar connections and Google report-export authorization may be temporarily limited.
Google sign-in uses basic Google account information, such as your email address and profile information, to authenticate you and provide access to your Qai account.
If you connect Google Calendar, Qai accesses your calendar list so you can choose a destination calendar. Qai accesses Google Calendar event data as needed to create, update, remove, and verify or recover calendar events corresponding to Booking Sessions managed in Qai. Qai remains the source of truth for those Booking Sessions.
If you choose a Google Drive or Google Sheets report export, Qai uses drive.file access limited to the specific Google Drive files created or used with Qai for the export. Qai does not request broad access to your Google Drive.
Google user data is used only to provide or improve the user-facing Google integration that you choose. Qai does not sell Google user data or use it for advertising, creditworthiness or lending decisions, or unrelated secondary purposes. Qai does not use Google Workspace API user data to create, train, or improve generalized AI or machine-learning models.
Calendar OAuth access and refresh tokens are stored server-side in a protected credential store, separate from public Qai content. Selected calendar references and event mappings are business-scoped. These credentials and references are retained only as needed to operate the integration. Report-export authorization uses a temporary access token in browser memory for the requested export; Qai does not persist that token in its database or browser storage.
The cloud infrastructure that hosts Qai processes integration data as needed to operate and secure the integration you choose. Google receives the event or report data needed to carry out your requested action. Human access to Google API user data is limited to your explicit agreement to access specific data, necessary security investigations, or legal requirements.
Disconnecting Google Calendar removes Qai's stored credentials and stops use of that connection for the applicable workspace. It does not revoke the Google authorization or remove events already created in Google. Report-export authorization is requested for each export. You can revoke Qai's access from your Google Account and manage or delete Google-side events and files directly in Google.
Qai's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
Access, export and deletion
Workspace access follows business membership and role permissions. Owners and admins can download a structured workspace export; it is not a restorable backup. Owners can reset operational data or explicitly delete a business. Members can delete their own account without deleting shared business records. Owners must resolve every owned business first. See Account deletion for the steps.
Retention and recovery
Confirmed cleanup removes supported live records and uploaded files. If external cleanup fails, Qai reports incomplete cleanup and offers retry. Infrastructure backups may retain deleted information temporarily under the platform's recovery policies; no fixed duration or immediate erasure from every backup is promised. Downloaded files, other-device browser copies and third-party copies are not remotely erased.
Your questions
Contact Qai at info@witqai.com for support, privacy questions, or deletion assistance.