Account deletion
Effective 3 October 2026
Before you begin
Download a workspace export if needed and keep it private. Issued Invoice documents and other-device browser data, downloaded exports and external Calendar/Drive copies are separate and cannot be remotely erased by this flow.
Members and admins
Open Settings → Workspace & account data → Review account deletion. Your own account access and memberships are removed; shared business records remain. Retained operational author references are anonymized where supported.
Business owners
Resolve every business you own first. Either transfer ownership to an existing member or explicitly choose Delete this business permanently. Business deletion affects every member. A sole owner must delete their business before deleting their personal account; Qai does not silently orphan a workspace.
Confirmation and completion
Sign in again with the same account when requested, then type the exact confirmation phrase. Reset is separate: it removes the selected operational records but keeps your account and business. If cleanup is incomplete, retry the pending operation; do not assume a partial failure removed everything.
Retention and help
Supported live records are removed after successful cleanup. Infrastructure backups can retain information temporarily for recovery. Contact Qai at info@witqai.com for support, privacy questions, or deletion assistance.